Our Policies

Important to Know

If my customers aren’t happy, then i'm not happy! To make sure our customers always have a positive PGD experience, we’ve designed a generous, fair and transparent store policy.

Personalised items are made to order and are embroidered especially for you so I'm sure you can understand that they can not be returned unless there is something wrong at which time we will be happy to replace the item for you. So please make sure before you order your item that all details supplied to us are correct and that you are happy to prodeed. 

Don’t hesitate to contact me with any questions.